Your own self-managed email recovery tool.

Turn old enquiries into new customers.

Organise past enquiries and customers, then run an automated email campaign to win them back. You approve every email; once your sending checks pass, the Desk sends the campaign emails for you.

Preview my list free See inside the Desk

Start with up to 100 rows in the free preview. The Full Audit adds the complete list, exports and the campaign drafts. The automated email campaign then sends them from a compatible mailbox you own.

No card required
100 rows per calendar month
Nothing sent from the preview
CSV or TSV exports

Step 1 of 6 · Business questions
Answer the questions about your business
- One question at a time, progress saved as you go
- “What kind of business is this?” and “When people don’t go ahead, why is that usually?”
- “Who signs the emails?” Your name goes on every message
Step 2 of 6 · Connect mailbox
Connect your mailbox
- A dedicated sending address on a domain your business owns
- Replies and stop requests tested back into the Desk
- Mailbox not ready yet? Carry on to your list and come back
Step 3 of 6 · Upload your list
Upload your list and confirm it
- A CSV or TSV export of your own contacts
- The Desk finds duplicates and keeps opt-outs and safety holds apart
- You confirm which records it works with. Nothing is sent
Step 4 of 6 · Review leads
Review your leads by recency
- Warm: activity within the last four months. Lukewarm and cold: older
- Open any contact and update its status
- Set a date to come back to someone later
Step 5 of 6 · Approve emails
Read, edit and approve the emails
- Drafts written from your answers, one sequence for each group
- Edit the subject and message of every step
- Every message keeps its opt-out wording
Step 6 of 6 · Watch replies
The campaign runs. You watch the replies
- Sending starts only after every check passes and you confirm the start
- Begins at 5 emails a day per address, spaced out through the day
- A reply holds that person’s remaining emails

Real product screens. The records in them are invented.

One Desk, from your old list to a running campaign.

Six guided steps. You approve every email, and nothing sends until every check passes and you confirm the start.

See the pricing

Start

Where does your old list live?

Pick the place it sits today. Each route ends with a CSV or TSV file you export yourself; the Desk does not fetch anything from these apps.

Excel or Google SheetsMake a copy, tidy the columns, then save a CSV.CSV or TSV Gmail or Outlook contactsExport contacts, then remove staff and suppliers.Export guide CRM, booking, invoicing or trade systemFind the contact export and keep dates and restrictions.Export guide Email marketing platformKeep unsubscribe and bounce records with your export.Export guide Not sure, or spread across placesFind a starting list and check restrictions elsewhere.Start here

Organisation

Useful organisation. Clear limits.

The Desk groups contacts by recency and tracks each one's status. It organises your list; it never decides who you may contact.

Facts stay yours

The questionnaire uses answers you provide. It does not visit your website to invent claims or assume permission from your contact list.

You review the next step

Importing a file does not send a message. You review your list and draft sequence before any sending can begin.

Your account stays in reach

Manage your account, access help and export your paid audit. Cancelling the automated email campaign does not remove your Full Audit.

Safety

Control before contact.

Use the Desk for your own past enquiries and customers. No feature establishes consent or promises delivery, replies, bookings or revenue.

Opt-outs stay protected

Suppressed contacts are held out of the campaign. A new import or purchase does not remove that restriction.

Preview details are shortened

Masking protects the on-screen preview. It is not anonymisation; the underlying data remains until deleted.

Delete when you choose

Account deletion removes data from the running app, and ordinary backups normally expire within 30 days. The one exception, an encrypted recovery copy kept only until a replacement backup is verified, is set out in the privacy terms.

Your assumptions, your calculation

What could returning customers mean for your business?

Explore an illustration using your own list size, purchase value and return rate. Example inputs are starting points, not expected results.

Your numbers

Change the example figures to explore your own scenario.

Contacts on your listPast enquiries, quotes and customers. Maximum 500,000; this is not an upload limit.

Average purchase value (£)Sales value per purchase, before costs. Up to £100,000.

Purchases per returning customerCount 1–60 purchases over the period you are considering.

Assumed return rate1%

Choose your assumption. This is not an expected response rate.

Your scenario

£12,000

Illustrative sales value

20 customers returning at 1%

20 customers × £300 × 2 purchases

This illustration uses your inputs and rounds the returning customer count to a whole number. It is not a forecast or profit figure. LRD fees, delivery costs, refunds and tax are not deducted.

Compare with LRD pricing

Pricing

Preview free. Continue when you choose.

The Full Audit comes first. On the 4-weekly term the automated email campaign is included for 14 days with it. The 6- and 12-month packages are paid in full up front for 15% and 25% less. Each renews unless cancelled. Applicable taxes are calculated at checkout.

Start with the free preview. You can look at your list before paying. The audit is a one-off purchase; the automated email campaign is a separate renewing subscription.

Planning to send emails? Check your provider’s daily limits and setup status before buying. Your mailbox costs extra.

Billing term

With the audit: £997 today, with the first 14 days of the automated email campaign included for free, then £597 every 4 weeks, plus applicable taxes. The 14 days start at purchase, even while setup is unfinished. It renews unless you cancel before the next charge. This compares prices; choose your plan in the Desk before paying.

free · no card required

Free Preview

£0

Create your private Desk, upload a CSV or TSV, and preview up to 100 rows per calendar month before you pay. Masked rows and aggregate findings only.

Masked contact details
100 rows per account each calendar month
Preview rows cannot be exported or sent
No card required

Preview my list free

Start here

you run it

Do It Yourself

£997/one-off audit

then £597 every 4 weeks for the automated email campaign

The Full Audit, then the automated email campaign when you are ready to send. You import, review, approve and send. First 14 days included for free, then £597 every 4 weeks.

Full Audit: complete list, cleaned, deduplicated and segmented
Ready-to-review campaign email drafts
Automated email campaign from two dedicated addresses you own
Up to three more addresses at £97 each every 4 weeks
You approve every message
Cancel the campaign before renewal

Get the audit

Billing and cancelling

Available only after the audit. Plus applicable taxes calculated at checkout. Cancel anytime before renewal. Sending needs a compatible mailbox, completed setup checks and your approval. Opt-outs, quiet hours and sending limits still apply.

Add up to three more of your own dedicated email addresses at £97 each every 4 weeks (£582 per 24 weeks or £1,164 per 48 weeks on the longer packages, no discount), five sending addresses in total. Add them when you buy or at any time; added part-way through a billing period, you only pay for the rest of it. Mailbox fees are separate. Unsubscribe links go in every campaign email when sending is live.

Done for you

we run it

Managed Recovery

£2,997/setup

then £1,997 every 4 weeks, first taken 5 weeks after setup

We run the Desk for you, from first import to a report every 4 weeks. You approve every sequence before it sends.

Full Audit and automated email campaign included
Hands-on onboarding call
Data import and segmentation review
Custom sequences written for your business
Sender setup on your own domain
Optimisation every 4 weeks
Performance report with next steps
Priority support

Buy Managed Recovery Book a call

Or email info@leadrecoverydesk.com

Billing and cancelling

£2,997 today covers your setup, the Full Audit and your first 5 weeks. The first £1,997 is taken 5 weeks after your setup payment, then every 4 weeks, plus applicable taxes. We aim to have your first campaign ready for your approval within 7 days of receiving your list.

No minimum term. Cancel anytime and the next payment stops. The weeks already paid for are not refunded, and your service runs to the end of them. Change your mind before your onboarding call and the £2,997 is refunded in full; once onboarding starts, the setup work has begun and the setup fee is not refundable. No result is promised at any price.

Email setup and LRD sending limits — check your provider

These are LRD limits, not provider quotas. Limits are per sending address, over any rolling 24 hours, and cover first emails and later campaign emails together. An email counts once it reaches your email provider, even if it then bounces.

You can connect Google Workspace, Hostinger and IONOS in LRD yourself today, and Google Workspace is the one we recommend.

Google WorkspaceStarts at 5/day · maximum 20/dayReady to connect — this is the one we recommend

Once setup checks pass, each address sends 5 a day for its first 14 days, then 10 a day for the next 7 days, then 20 a day from then on.

The recommended route. Business-domain mailbox, app password and 2-Step Verification, then the LRD sending checks.

Google's acceptable use policy bans unsolicited mass email. It does not ban automated or marketing email as a category, so following up people who contacted your business is inside its words. A paid user may send 2,000 messages a day, so LRD's limit is about one percent of your allowance and never crowds out your own mail. Use a dedicated mailbox on your business domain with a Google app password and 2-Step Verification.

Next step: Check your account offers App passwords before buying. If it does not, do not weaken security to connect. Use a dedicated mailbox, never your normal Google password. Then complete the LRD sender and reply checks.

Step-by-step setup guide

Google acceptable use policy

Gmail sender requirements

App passwords

Hostinger Email (native service)Starts at 5/day · maximum 20/dayReady to connect

Once setup checks pass, each address sends 5 a day for its first 14 days, then 10 a day for the next 7 days, then 20 a day from then on.

Hostinger permits solicited email from its own mailboxes. Connect it in LRD with a dedicated mailbox and its password; LRD proves replies reach the Desk before any campaign email goes out.

Hostinger says you are free to send any legal and solicited email from its own mailboxes, and asks for opt-in, an easy unsubscribe link and your domain records in place. This is Hostinger's own email service, not the Titan service some Hostinger plans include, which has different rules.

Next step: Make sure the plan is Hostinger's own email, not Titan. Create a dedicated mailbox, choose Hostinger Email in Sending setup, then complete the sending test and both reply checks.

Step-by-step setup guide

Is mass mailing supported

IONOS MailStarts at 5/day · maximum 20/dayReady to connect

Once setup checks pass, each address sends 5 a day for its first 14 days, then 10 a day for the next 7 days, then 20 a day from then on.

IONOS permits mail its recipients agreed to receive, with conditions on content. Connect it in LRD with a dedicated mailbox and its password; LRD proves replies reach the Desk before any campaign email goes out.

IONOS bars mail sent without the express or assumed agreement of the recipient, which a previous enquiry meets. Its email policy asks for explicit consent, an easy opt-out, and your postal address and phone number inside the message. IONOS limits how many emails a new contract can send each hour, starting at 50 an hour in the first week (from its mass-mailing limits page, which is now offline; read from the archived copy), so LRD's 20 a day stays far inside it.

Next step: Create a dedicated mailbox in your IONOS account, choose the IONOS option for your account's country in Sending setup, then complete the sending test and both reply checks.

Step-by-step setup guide

Acceptable use policy

Email policy

Mass-mailing limits (archived copy)

Using a different email provider? It is not supported yet. Ask us before you buy a mailbox and we will check it for you. Personal addresses such as Gmail or Outlook.com cannot send campaigns.

Recipient permission and all sending checks still apply. Never share your everyday inbox password or turn off security protections. Email setup help

How limits and setup checks work

Each sending address sends 5 a day for its first 14 days, then 10 a day for the next 7 days, then 20 a day from then on. It only moves up if it has actually been sending, so the soonest it can reach 20 a day is 21 days, and an email to an address that does not exist, a spam complaint or a block by an email provider pauses it straight away. You get 2 addresses with every package (up to 40 a day once both reach 20). Add up to 3 more at £97 each every 4 weeks (the same rate, with no discount, on the 6- and 12-month packages), for a maximum of 100 a day across 5 addresses. An address that is not set up yet adds nothing.

A dedicated mailbox on your business domain, with provider terms that permit your planned recovery emails.
A working secure sending connection and verified domain settings.
A tested route for handling replies and opt-outs, so campaign emails can be held when needed.
Eligible contacts, your reviewed messages, an active automated email campaign subscription and sending activation. Connecting a mailbox alone does not start automation.

These labels describe whether a provider's own rules permit this sending and whether LRD can connect to it, not whether any particular list or message is approved. Daily figures are LRD limits, not provider quotas, and not a promise about where mail lands.

No option approves every list. Recipient permission and all sending checks still apply. Never use your everyday inbox password. Full provider rules are in Help and beside Sending setup.

Published rules reviewed 2026-09-18. Provider rules and account settings can change; compatibility must be checked before activation.

Read the full pricing and cancellation terms.

A clear first step.

Find your export, create your account and see the free preview. No card required.

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